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Email alerts and alert history

Turn on alerts, set a custom alert email, and understand what triggers notifications.

Open in app

Enable alerts

  1. 1

    Open Alerts

    Click Alerts in the sidebar. Toggle Enable email alerts on.

  2. 2

    Set alert email (optional)

    By default, alerts go to the workspace owner email. Enter a custom Alert email if you want notifications sent to a shared inbox (for example, security@yourcompany.com).

  3. 3

    Save

    Changes apply immediately. The next scheduled scan or monitoring event will use the updated settings.

What triggers an alert

  • Weekly scan complete — summary after each scheduled full scan (Standard and Premium).
  • Score drop — your security score decreased since the last scan.
  • New critical or high finding — a new severe issue was detected.
  • SSL certificate expiry warning — certificate expiring within 30 days.
  • Daily monitoring changes (Premium) — light scan detected a meaningful change.

Alert history

The Alerts page lists recent alert events with severity, message, and whether the email was sent successfully. Use this log to confirm your team received notifications.

Branded alert emails

Alert emails use iPentesting branded templates with severity-colored cards and a direct link back to your dashboard. Ensure support@ipentesting.com and noreply addresses are allowlisted if your organization filters external email.

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